Frequently Asked Questions

Four core services, and every one includes setup, cleanup, and a concierge on call: Daily Beach Setups (cabanas, chairs, coolers, toys, and optional add-ons), Large Beach Parties (birthdays, reunions, and corporate outings with full logistics), Beach Caddying (we carry your gear down and set it up), and Bellhop Service (we unload your car on arrival and re-load it when you leave).

There are four daily packages, each sized to your group. Coastal Escape (1–2 guests) covers the essentials: a cabana, 2 Tommy Bahama chairs, a cooler, a beach table, and games. Classic Beach Day (up to 4) moves up to a large cabana, 4 chairs, a second table, and a boogie board. Signature Beach Day (up to 7) brings more shade with 2 CoolCabanas, 7 chairs, and 2 coolers. Ultimate Beach Day (up to 10) is the full spread: 3 premium cabanas, 10 chairs, 3 coolers with ice, 3 tables, and 3 boogie boards. See our Services page for full breakdowns.

Of course. Add-ons include extra chairs, extra cabanas, extra coolers, ice, boogie boards, high chairs, and extra beach-toy bundles. Add them while you book, or just reach out the day before.

Right now we cover the Palm Beach County coast - Juno Beach, Palm Beach, Lake Worth Beach, Lantana, Boynton Beach, and Delray Beach - and more towns are on the way. Larger parties and events can be booked anywhere in Florida (a small travel fee may apply outside our core area). Don't see your beach? Reach out and we'll see what we can do.

We love big groups - birthdays, corporate outings, family reunions. Our largest daily package, Ultimate Beach Day, covers up to 10 people. For 11 or more, or for extras like food and drink delivery during the day, additional chairs, cabanas, party tables, and full event logistics, head to our party inquiry form. Fill it out and we'll build a setup around your crew and your budget.

Sooner is always better. Availability comes down to crew and equipment capacity, and if we're full you can join the waitlist with a 10% deposit. Last-minute and same-day requests do work out sometimes - just reach out.

Pick your setup time at checkout. The default is 10 AM, our most popular slot, and earlier setups are available on request. Our team is reachable by phone or text throughout the day.

Beach badges aren't included. Most towns require them - pick up a daily or seasonal pass at the beach entrance or online. Check our Locations page for details by town.

We'll text you a photo of your finished setup with nearby landmarks in view. No wandering - just walk to the spot in the picture.

Most packages include a cooler, so bring your own drinks and either pack your own ice or add ice as an add-on when you book. Want us to grab something for you? We'll take care of it as part of our white-glove service (an additional charge applies).

Pickup happens by 5 PM. We'll text to see whether you've headed out early or want to stay longer - no extra charge when we have the time. Our crew handles the rest.

Tips are never required but always appreciated, and they go straight to the crew. Most guests tip 15–20% of the package total. You can pre-pay at checkout - crews don't see the tip until the job is finished, and it's refundable if the setup doesn't meet the standard you expected.

If the day is rained out or unsafe, you can reschedule, take a credit, or receive up to a 90% refund. Give us two days' notice when you can (we're flexible when the weather is genuinely unsafe). Cloudy skies and light rain aren't refundable. See our Rain Policy for the details.

Safety comes first. When a hurricane or major storm is on the way, we cancel the affected bookings and issue full refunds automatically, then help you rebook once it clears. See our Rain Policy.

You'll find the details in our Rental Agreement and Rain Policy. Reach out and we're happy to talk through your situation.

Our Rental Agreement lays out how damage and equipment responsibility work. Have questions? Just reach out.